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General Conditions of Sale

1. Purpose
These General Conditions of Sale govern the terms of sale of the products and services offered by ON YOUR WAY, in particular the tourist guides in PDF format and the personalized concierge services.

2. Products and Services
ON YOUR WAY offers the following services:

  • PDF Guides: Personalized travel guides available for purchase, directly downloadable after payment.

  • Personalized Concierge: service for creating tailor-made travel programs, according to the preferences and needs of customers.

3. Ordering and Downloading PDF Guides
After validation of the order and payment, the PDF guide is available for immediate download on the ON YOUR WAY website. Any order implies full and complete acceptance of these T&Cs.

4. Payment
Payments for PDF guides and concierge services are made via Stripe, a secure payment platform integrated into the Wix website. Prices are listed in euros, all taxes included.

5. Donations and Associative Commitments
ON YOUR WAY is committed to donating 10% of the funds raised each year to an association that allows children or disadvantaged people to go on vacation. The percentage of donations is set at 10%, but ON YOUR WAY reserves the right to change it at any time by updating these T&Cs.

6. Right of Withdrawal
In accordance with current regulations, the right of withdrawal does not apply to digital products (PDF guides) that can be downloaded immediately. For the concierge service, a withdrawal is possible within 48 hours of the order, provided that the service has not been started.

7. Responsibilities
ON YOUR WAY cannot be held responsible for any errors in the information provided in the PDF guides, nor for the quality of the services offered by third parties mentioned in the guides.

8. Data Protection
The personal information collected is used only to process orders and manage customer relations. In accordance with the GDPR, customers have the right to access, rectify and delete their personal data.

9. Modification of the General Conditions of Sale
ON YOUR WAY reserves the right to modify these T&Cs at any time, particularly with regard to the percentage of donations made to associations. The applicable T&Cs are those in force at the time of the order.

10. Applicable Law and Competent Jurisdiction
These General Terms and Conditions are governed by French law. In the event of a dispute and in the absence of an amicable resolution, only the French courts shall have jurisdiction.

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